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Carneval Poala Green
Carneval Poala Green

Carneval Poala Green

€55.00

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Delivery

  • Orders will be dispatched within 2 working days.
  • Bespoke/Custom Made Orders will be dispatched within 10 days or sooner if required. 
  • We must receive payment in full before order can be processed. 
  • We will send an email confirming order and receipt of payment.
  • Please keep this receipt for your records. 

If you experience a problem with your delivery please contact us and we will provide you with a tracking number for your package. In the event of a non-delivery (of insured packages only- €7.50), please contact us and we will replace or refund the item after 10 working days. Once we've recieved confirmation from the courrier company that the package cannot be found we will begin the refund/ replacement process. We cannot be held responsible for late deliveries, 2 day delivery is only a guideline from our courrier company and unforeseen delays must be allowed for.

Shipping Costs

  • Exchange or return will be at customers own cost. 
  • Parcels dispatched to the UK, EU and USA will take approximately 10 working days - we can also provide quotations for FedEx if you would like the parcel sooner. 
  • Delivery costs to the UK and EU are €9 and to the USA €12. These prices are dependent on a standard package weight. For larger orders, please contact us for a quotation. 

Returns

Azure hopes that you will be delighted with your jewellery, but for any reason you are unhappy with your purchases you may return or exchange your jewellery within 7 days of receipt. Simply download the Returns Form.pdf, complete and send it to us along with your goods within 7 days. 

  • Items must be returned in a resalable condition with the original packaging. 
  • We will issue a full refund or exchange within 28days of receipt. 
  • Refunds or credits will be made to the original card once package is received. 
  • We only take responsibility for returns which are received at our showroom. For your own protection please obtain proof of postage from the post office.
  • There is no refund on custom made items, credit only.

All of our jewellery is guaranteed for 6 months. During this time, all jewellery will be repaired free of charge upon presentation of your receipt, which is your guarantee. After this period, there will be a fee for your repair: 

  • Restring of bracelet €20.00
  • Restring of necklace €30.00
  • Repair of earrings €5.00

This does not affect your statutory rights. 

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